RenewityRMA is an online returns system for manufacturers and distributors and their customers. It manages the complete product return lifecycle — right from the customer initiating an RMA request with our online customer portal to the completion of the repair process. It handles: multiple RMA and Ticket processes; multiple units on one RMA; split units; swap units; parts lookup, serial number checking and warranty checking; custom fields; custom screens; role based permissions and views; custom states; workflow; escalation events; and free customer portal. Why Renewity? It provides a feature-rich system that can be configured by a service team without IT involvement. If you can conceive it, you can realize it in RenewityRMA, yourself.